Warranty Policy

All Ground Haven™ products come with a 1-year limited warranty covering:

  • Manufacturing defects

  • Faulty stitching

  • Malfunctioning grounding components

  • Silver fiber conductivity issues due to manufacturing defects

What’s Not Covered

  • Wear and tear from regular use

  • Damage from improper washing or care

  • Stains, discoloration, or misuse

  • Third-party modifications or cords not provided by Ground Haven™

Warranty Claims

To file a warranty claim, contact support@groundhaven.net with:

  • Your order number

  • Photos or video of the issue

  • A brief description of the problem

We will send a replacement or alternative solution after reviewing the claim.