Warranty Policy
All Ground Haven™ products come with a 1-year limited warranty covering:
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Manufacturing defects
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Faulty stitching
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Malfunctioning grounding components
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Silver fiber conductivity issues due to manufacturing defects
What’s Not Covered
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Wear and tear from regular use
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Damage from improper washing or care
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Stains, discoloration, or misuse
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Third-party modifications or cords not provided by Ground Haven™
Warranty Claims
To file a warranty claim, contact support@groundhaven.net with:
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Your order number
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Photos or video of the issue
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A brief description of the problem
We will send a replacement or alternative solution after reviewing the claim.