Shipping Policy
Shipping Times
We ship all orders within 1–3 business days from our fulfillment centers.
Estimated delivery times:
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United States & Canada: 2–6 business days
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Europe: 7–10 business days
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International: 7–14 business days
Order Tracking
As soon as your order ships, you’ll receive a confirmation email with a tracking link. Tracking may take 24–48 hours to update.
Shipping Rates
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Free shipping on all U.S. orders over $100
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Shipping rates for Canada, EU, and international locations are calculated at checkout.
Address Accuracy
Please ensure your shipping address is correct at checkout. Ground Haven™ is not responsible for delays or lost packages due to incorrect or incomplete addresses.
Lost or Delayed Packages
If your package is delayed or appears lost, contact us at support@groundhaven.net and we’ll assist immediately.