Shipping Policy

Shipping Times
We ship all orders within 1–3 business days from our fulfillment centers.
Estimated delivery times:

  • United States & Canada: 2–6 business days

  • Europe: 7–10 business days

  • International: 7–14 business days

Order Tracking
As soon as your order ships, you’ll receive a confirmation email with a tracking link. Tracking may take 24–48 hours to update.

Shipping Rates

  • Free shipping on all U.S. orders over $100

  • Shipping rates for Canada, EU, and international locations are calculated at checkout.

Address Accuracy
Please ensure your shipping address is correct at checkout. Ground Haven™ is not responsible for delays or lost packages due to incorrect or incomplete addresses.

Lost or Delayed Packages
If your package is delayed or appears lost, contact us at support@groundhaven.net and we’ll assist immediately.