Refund & Return Policy
We want you to feel fully supported in your wellness journey. If our products don’t feel like the right fit, we offer a 90-day money-back guarantee.
Returns Eligibility
To qualify for a refund:
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Items must be returned within 90 days of delivery
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Items must be in good condition (no damage, stains, or excessive wear)
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You must include all components (sheet, cords, accessories)
Return Process
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Email us at support@groundhaven.net with your order number
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Our team will provide a return address and instructions
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Once we receive and inspect your item, your refund will be processed back to your original payment method
Customers are responsible for return shipping costs.
Exchanges
If you received the wrong size or color, we will replace it at no additional cost.
Damaged or Defective Items
If your item arrives damaged, defective, or missing components, contact us within 7 days and we will send a free replacement.